Showing posts from January, 2012

Impediments in the Advance of Performance Measurement

The question How Are We Performing? lies at the heart of self-governance and effective leadership of courts. The capacity and political will to address this self-directed question regularly and continuously using the tools of performance measurement is the hallmark of a successful court organization. More and more court leaders and managers are turning to performance measurement to drive success. However, the trend is on a slow march impeded by two entrenched ways the judicial sector has tended to measure its success: (1) reliance on third-party monitoring and evaluations of court performance; and adherence to a research paradigm for assessing court performance.

Self-governance, transparency, and accountability of courts will depend on the degree to which these two impediments are attenuated. Court leaders will need to champion and support the self-assessment of performance by courts, instead of relying on third party evaluations. They will need to seek the replacement of the method…