Showing posts from November, 2007

The Exciting (and Confusing) Court Performance Dashboard Market

Where We Are Today

The fundamental goal of court performance dashboards is to empower all stakeholders with the right information, at the right time, using the right technology to make better decisions across all court functions. An increasing number of individual courts and court systems are beginning to look at performance dashboards, and supporting business analytics and intelligence, not only as reporting and accountability tools but as the means to make improvements and to drive success. They deploy these tools to discover and to explore information, to describe historical trends and to predict future trends, to devise improvement strategy, and to share information with stakeholders.

That’s the basic message my colleagues and I delivered at the Super Session, Performance Dashboards: Measuring, Monitoring, and Managing Your Courts, at the Tenth Court Technology Conference (CTC10) in Tampa, Florida, last month. I concluded at the close of the session attended by about 300 – 400 court…