Made2Measure

Advancing Performance Measurement and Management (PMM) in the Justice Sector Who else is doing PMM where? How is it working out for them? Answering these two questions will advance performance measurement and management initiatives more than any effort to date. For many years, I’ve been in the business of convincing courts and other justice institutions to develop political will and capacity (OK, mostly just trying ) to measure and manage their performance in an effective, accountable, and transparent manner. I used to think that widespread buy-in by the justice sector surely would be seen by the time of the development of well-conceived models beginning with the Trial Court Performance Standards in the late 1980s and early 1990s , to the CourtTools ten years ago , to the Global Measures of Court Performance in the last few years . But buy-in for PMM certainly has not been overwhelming. Instead, at best, it has been a slow slog for advocates of PMM. Who Else is Doing PMM